Delivery and returns

Delivery

 

Poste Italiane handles all deliveries from Italy to the European Union.
The goods are normally shipped within 3 weekdays.
The shipping method is recorded delivery.
The deliveries can be tracked* on www.poste.it.

Cost Delivery time
Italy 6,45 euros 4 to 6 weekdays after the shipping day
European Union (Norway, Iceland and Liechtenstein included) 8,80 euros 6 to 10 weekdays after the shipping day

*The deliveries can be tracked only to the Italian borders if the destination is Austria, Greece, Luxembourg, Norway and Hungary.

 

 

Returns and refunds

 

You can return a product within 10 weekdays of the date on which you have received the product by sending an email at hello@atelierlavague.com and you will receive a reply with all the details in order to proceed. The shipping charges to return the products are at your cost.
Once the product returned as per the General Terms and Conditions, Atelier La Vague will refund you the paid amount. The refund will be made as soon as reasonably practicable, or in any case, within 30 days of the date on which the products have been returned.

For any further information, please read the General Terms and Conditions.